They did some work on our car (tune up, breaks, tires) and got it done quickly for a fair price. A few days later, the same car would not start. I called them and (unfairly) assumed it was due to their work. They sent out a tow truck and jumped my car. Turned out the battery needed replacement. They did not charge for the jump and happily replaced the battery, while I sat in the lobby with my tail between my legs.