5

My tire pressure light came on on a Sunday afternoon. I went to Steves and they quickly checked out my tires. I appreciate they were open on Sunday and reassured I wouldnt have a flat tire on a Monday morning.

5

3

The people on staff were great. I had some work done that was quoted at one price and when I went back it had doubled. The work was set up through a third party vendor and all of the relevant information was shared. Both Steve's and the third party vendor said it wasn't their fault and no one was willing to reimburse the difference which was double the cost.

5

They are very courageous and have fast service.

5

Easy to schedule, friendly and quick. Thank you!

5

Great speedy service very friendly staff. I only get my oil changed here.

1

Horrible experience. I brought my truck in for a repair as the online scheduler had said they had availability all day. After dropping it off I was then informed that it’s a first come first serve and the scheduler is only for minor things such as oil changes. It sat there all day without being looked at. I called that night and asked when it would be looked at and was told I was next in line. I called back the next day in the afternoon since I had not heard anything from them on what was wrong with my truck. I was told there was still a couple vehicles ahead of mine. I want to know how I went from next in line to a couple people ahead of me. I called back in the evening after it had been there all day again and was told that I probably wouldn’t be looked at as they had other jobs to work on. I promptly went and picked up my vehicle as it had been 2 full days in the shop without it once being looked at to just give me a an idea of what was wrong with it.

5

Fantastic service. Always able to get you in on short notice.

5

They got me in very quickly and were finished also very quickly! I had asked for a tire rotation but when they looked at my tires, they felt it wasn’t necessary; they let me know that and took it off my bill and didn’t do it! I thought that was so awesome and because of that it makes me trust them so much. I will for sure go back to them!

5

Incredible customer service from drop off through pickup, and they worked so fast helping me a lot with my schedule. Plus, extra sweet touches like a free car wash with my oil change and a small bottle of water waiting for me in the car!

Thank you Christina! We're thrilled to hear about your incredible experience with us! It's our pleasure to provide exceptional customer service and make your visit convenient. We're glad you enjoyed the extra touches like the car wash and water. We look forward to serving you again soon!

- Steve's Auto World
Steve's Auto World is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Steve's Auto World (763) 852-9999 if you have any issues in accessing any area of our website.
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9871 Maple Grove Parkway Maple Grove, MN 55369 (763) 852-9999