5

I am always hesitant going to any auto shop because of past experiences, but I was pleasantly surprised by the service I received! My car broke down on Christmas, but I was able to get it towed the next day to Steve's. They were upfront with me about how busy they were (holidays of course), but let me know it would be looked at next day. The next morning, they called to let me know my drive axel broke and gave me an estimate on price. They ordered the parts, repaired the car, and called me around 8am the next morning to let me know it was done. When I arrived to pay the bill, they lowered the price on the diagnostic because it was pretty obvious when they took a look. They also give you a free carwash with any service, which was a great perk with all the snow and salt. Overall, I had the most positive experience I have ever had with an auto shop, and I will definitely return for any future services needed.

5

Everyone here is great. Went in for a transmission leak, was able to get a loaner car. My favorite thing is that they take pictures and send you a link so you can see first hand the issues going on and the importance of the issue.

5

Went to Steve’s for a leaky tire repair. Good prices and great service! (They also have a great free air pump that automatically stops at the set pressure. So quick and easy.)

5

2

Came in scheduled an oil change. Noticed the bright yellow sign that said "pay with cash get 3% off". I said to Dennis that's cool! I'll bring cash when I pay. He didn't acknowledge me said "we have a 5pm appt available". I said "okay. See ya at 5pm". Came back at 5pm and Dennis was standing behind the counter. Staring at me. Didn't say Hi, didn't ask me my name, didn't ask me what I was in for. I just looked back at him said "Melissa 5pm oil change." I handed him my keys and didn't say much else to me. The oil change was very fast and appreciated. Then Dennis waved me over. I said "I am paying in cash so I get that 3% off". He didn't say a word to me. Just said "$84.03 is your total" I tried handing him cash and he said "NO we are going to the counter". I walked up front well behind him and he was standing away from me at the other register. I paid not noticing I didn't get that discount. He said "did you hand her the car wash slip" and he walked away. No thank you for your business. Nothing. Went to my car and looked at the receipt and I did NOT get the discount. I walked back inside and asked the guy that checked me out if I missed it. He said no. Dennis was either having a bad day or just didn't like me. It's only 3% but if youre advertising it, give it to people. And maybe acknowledge your female customers existence. Unfortunately, I won't be back.

5

I needed to tow my truck to shop after it broke down, called Steve's auto and I spoke with Howard, he promptly dispatched a tow truck first thing in the morning for me so that i can get to my projects asap. Donny (driver) came by to hook the truck, he was awesome! Very professional and respectful and time efficient! Will use them again, thanks!

5

5

Highly recommend! Friendly people that provide excellent service for a fair price.

5

Best place for auto repairs!

5

Steve's had always been great to me. They've helped me with oil changes on my F-150 and replacing two struts in the front. Great work and even better prices!

Steve's Auto World is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Steve's Auto World (763) 852-9999 if you have any issues in accessing any area of our website.
Image Credits | Website by kukui
9871 Maple Grove Parkway Maple Grove, MN 55369 (763) 852-9999