5

5

These guys are professional, attentive, and honest. I would highly recommend them to anyone needing service or an inspection.

5

5

Steve’s has always done great work for me and my family. Their prices are competitive, they complete work in a timely manner and customer service is top notch!! I highly recommend Steve’s for all automotive needs!

4

Very good job that done to my car Thank you

5

Steve’s Auto is just the best. They take the time to check out your vehicle completely. They are knowledgeable, courteous and always friendly.

1

I brought my car into the shop to figure out why I was getting bad gas mileage. Turns out my computer is bad so none of their diagnostic readers would work on my car. They decided that because their fancy reader wouldn't work that they wouldn't even try and diagnose my bad fule mileage. There were ways for them to help me find out what was wrong with the car without the computers help but I guess they were too lazy.

1

Unfortunately this place screwed me. I had a cylinder misfiring so I brought it in to them, they said they'd check it out and call me before doing anything. They called a few hours later and said an ignition coil had gone bad and it'd be $215. I gave them the go ahead to do it, went to pick it up, they said to put the card in the card reader and I got the paperwork. I had just paid $363.There was a $140 diagnostic fee they declined to tell me about at any time: not when I dropped it off, not when they called me, not when they took my credit card. The sad thing is I've changed ignition coils before; diagnosing a misfiring cylinder is a pain but replacing a coil is an easy 15 minute job. It's the first thing you see when you take the plastic cover off and it's just held in by a screw and clip. The part runs anywhere from $35 to $100 depending on whether it's OE. And it's kind of telling when there's no wait or no appointment needed to get your car in, and nobody ever sitting in the waiting room.They also quoted me $1500 to replace all my brakes just because one of the $35-$100 calipers was sticking. Service advisor was Dennis Moorhead.

5

1

Unfortunately this place screwed me. I had a cylinder misfiring so I brought it in to them, they said they'd check it out and call me before doing anything. They called a few hours later and said an ignition coil had gone bad and it'd be $215. I gave them the go ahead to do it, went to pick it up, they said to put the card in the card reader and I got the paperwork. I had just paid $363. There was a $140 diagnostic fee they declined to tell me about at any time: not when I dropped it off, not when they called me, not when they took my credit card. The sad thing is I've changed ignition coils before; diagnosing a misfiring cylinder is a pain but replacing a coil is an easy 15 minute job. It's the first thing you see when you take the plastic cover off and it's just held in by a screw and clip. The part runs anywhere from $35 to $100 depending on whether it's OE. And it's kind of telling when there's no wait or no appointment needed to get your car in, and nobody ever sitting in the waiting room. They also quoted me $1500 to replace all my brakes just because one of the $35-$100 calipers was sticking. Service advisor was Dennis Moorhead.

Steve's Auto World is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Steve's Auto World (763) 852-9999 if you have any issues in accessing any area of our website.
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9871 Maple Grove Parkway Maple Grove, MN 55369 (763) 852-9999