Maple Grove Auto Repair

Trustworthy. Honest. Straight-forward.

Hands down, the best customer service you will ever get from a mechanic shop! They’re so nice, efficiently fast, and will work with you. I was originally quoted from another place that it’ll be +$600 to fix my side view mirror, but when I asked for a quote at Steve’s, it would only be $250! Literally so hospitable and respectful!

Usually I won't rate a place this low based off of cleanliness alone, however the mend bathroom at this place is so foul and revolting that I won't use the restroom in here. It's not a one time ordeal this bathroom is historically bad and during times like this where cleanliness is so important it saddens me to see so much gunk on the toilet and stall in the bathroom.. and it's not like it was cleaned and then got dirty again... The same stuff is on this toilet from March.... This is unsanitary and probably one of the leading causes of corona spread in maple Grove MN.... I wish I could add a picture....

Granddaughters wanted a Slushy. $3.75 for a cup of ground ice with flavored sugar water is absolutely ridiculous!

Great customer service, theyre open late hours so I can get my car fixed and oil changes easy around my work schedule. First time going there my car broke down on the highway and they had it fixed in less than 2 hours. Free car wash coupons are nice!

Great business and people.

Call Progressive for a towtruck on husband's truck. Told them the keys were not in it and did I need to be there? Was told no I didn't my Progressive. Tow truck driver showed up to truck. And left because no person or keys were available. No call nothing. When I called back, the "owner" Nate said no keys we can't it will snap our cable. I asked why I didn't get a call from the tow truck driverhe said the driver didn't see the notes until he got to the car. I said still no call? He then proceeded to be defensiveand and rude, claiming I was. I asked to speak to the manager he said "good luck with that" and hung up. I called back, asked about his customer service and he said I treat rude people, rude. Definitely not the 19 year old I wanted to discuss things with.

Best customer service I have ever had at any auto shop good prices and you get a free car wash for every time they work on your vehicle I will be coming back every time I need work done

My son brought his vehicle in to have an alternator replaced (not a cheap repair). Before bringing it to this shop his remote start worked fine. After the alternator replacement, the remote start did not work at all. My son told the repairman before leaving and the repairman attempted to fix it but could not. He was told to take it to a Kia dealership to get it fixed and that the manager would be on Tuesday to discuss reimbursement. Today is Tuesday and the manager totally blew my son off and told him that he would not be reimbursed for getting the remote start back to the working condition it was in before the repair was done. He told him the repairman was “just being nice” when asked why he would attempt to fix it if they weren’t in the wrong. Way to take money from a kid and not return the other working functions of the vehicle as it was when it was dropped off!!! Not good business etiquette at all.